Smart Port Transformation in Dumaguete: How Scubafy’s Custom Kiosks Are Modernizing Travel

Transforming Dumaguete’s Port Experience with Smart Kiosks

As travel continues to grow across the Philippines, ports like Dumaguete are becoming increasingly vital gateways for both local and international visitors. However, with growth comes pressure — longer queues, manual processes, and inefficiencies that impact the overall traveler experience. Scubafy Solutions is currently working alongside the Negros Oriental Government to address these challenges through a custom-built smart kiosk system designed specifically for port operations.

The Problem: Inefficiency at Scale Dumaguete’s port plays a key role in connecting travelers to destinations like Cebu, Bohol, and Siquijor. But like many growing transport hubs, it faces common issues: Long waiting times for ticketing and processing Manual workflows that slow down operations Limited access to real-time information for travelers Strain on staff during peak travel periods These friction points not only affect tourists but also impact the local economy and perception of the destination.

The Solution: Scubafy Smart Kiosk System To modernize the port experience, Scubafy is developing a fully integrated kiosk system that streamlines key services into a seamless, user-friendly interface that will be installed at establishments such as the airport, malls, and other public areas.

The kiosks are designed to:

• Enable faster ticketing and service processing
• Reduce queues and congestion at the port
• Provide clear, real-time travel information
• Improve operational efficiency for staff
• Deliver a more convenient and intuitive experience for travelers
• This system is not just about digitization — it is about rethinking how travelers interact with infrastructure.

Built for Expansion Beyond Dumaguete While Dumaguete is the starting point, the vision extends further. Plans are already being explored to expand this system into nearby high-traffic destinations such as:

• Siquijor
• Dauin

By creating a connected network of smart kiosks, Scubafy aims to support a more unified and efficient regional travel ecosystem. Supporting Tourism Through Technology

This initiative aligns with the province’s broader push toward modernization and tourism-friendly infrastructure. By introducing smart systems at key entry points, the region strengthens its position as a forward-thinking destination. For travelers, this means less waiting and more time experiencing what Negros Oriental has to offer.

For operators and government partners, it means scalable infrastructure that can grow alongside demand.

A Step Toward Smarter Coastal Cities At Scubafy, the goal goes beyond individual deployments. Projects like this represent a larger vision — using technology to improve how people move, explore, and experience coastal destinations.

By combining digital solutions with real-world infrastructure, we are helping build smarter, more connected travel environments across the Philippines.

What Comes Next The kiosk system is currently in the proposal and planning stage, with ongoing collaboration between Scubafy and local stakeholders.

As development progresses, this initiative has the potential to set a new standard for port operations not just in Dumaguete, but across similar destinations nationwide.